Wszystkie zgłoszenia
Zgłoszenia Canosa
#77670: "Canosa not loading on mobile app"
O czym jest to zgłoszenie?
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W pewnym momencie nie mogłem uzyskać dostępu do interfejsu gry
Szczegółowy opis
• Co wyświetlało się na ekranie kiedy zostałeś zablokowany (Pusty ekran? Część interfejsu gry? Komunikat o błędzie?)
The loading screen for Canosa would appear, and then black out causing the homescreen app to freeze. No other games were affected.• Jaką masz przeglądarkę?
Homescreen App on iOS 16.1.2
Historia zgłoszeń
ALazyBuffalo • Błąd nie został jeszcze odtworzony przez programistów:
2022 gru 16 15:38 • This has recurred since 12/16.
junibegood • Programiści wymagają więcej informacji do odtworzenia tego błędu:
2022 gru 17 12:53 • Thanks for your report.
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
juliagulia915 • Programiści wymagają więcej informacji do odtworzenia tego błędu:
2023 lut 16 9:41 • Same issue on iOS 16.3 Chrome browser. Game takes a while to load, then displays black screen. Or sometimes shows the board briefly before turning black. No other games affected.
juliagulia915 • Programiści wymagają więcej informacji do odtworzenia tego błędu:
2023 lut 16 9:42 • FYI - table 347248274
junibegood • Błąd został potwierdzony przez programistów:
2023 mar 19 17:35 • I was able to try the game on a friend's iPhone 12, with Safari.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
BigAwesomeApe • Błąd został potwierdzony przez programistów:
2023 paź 8 20:13 • Game will not load on iPhone 13 pro running iOS 17.0.3
Dodaj coś do tego zgłoszenia
Dodaj tutaj wszystko, co wydaje się istotne dla odtworzenia tego błędu lub zrozumienia twojej propozycji:
- Kolejne ID stołu / ID ruchu
- Czy F5 rozwiązało problem?
- Czy problem zdarzył się kilka razy? Za każdym razem? Losowo?
- Jeżeli masz zrzut ekranu z tym błędem (dobry zwyczaj) możesz użyć Imgur.com, żeby wrzucić go do Internetu i potem skopiować łącze do niego tutaj.